Do Not Buy.com
By ariel in Uncategorized, Tech, Money, business, Corporate, Online Fraud, Consumer, Bad Review, Customer Service, Anty Virus, UPS on December 18 2007
I know that we don’t normally write about consumer issues in this blog. But I am so angry at this lousy web site, that I’ve decided to write my story.
I placed an order with Buy.com, it was a 3 user any- virus software for a very low price, when some time had passed and I still didn’t get the package, I tracked it on the UPS website and was surprised to find that it was already shipped. then I tried to contact Buy.com customer service, and I hate to say it, but sometimes you get what you pay for…The worst customer service ever. Shipped to the wrong address (I spoke to UPS and confirmed it) and then denied my claim saying that it was shipped to the right address. They don’t advertise their phone no. online, and when I finally managed to get a No. I waited over 30 minutes only to speak to someone who couldn’t give me any information regarding their claim department. She couldn’t even transfer me to the supervisor, because “She is too busy…”
So please be careful next time you want to buy from this site, they will take your money alright, but then you are all alone.
Parts of this post were also published on Yelp.
Totally unhappy with Buy.com
:( read my sstory at my blog